{"id":41410,"date":"2026-11-12T16:44:48","date_gmt":"2026-11-12T22:44:48","guid":{"rendered":"https:\/\/staytv.cr\/?p=41410"},"modified":"2026-11-12T16:45:34","modified_gmt":"2026-11-12T22:45:34","slug":"estafas-digitales-caen-campana-suave-un-toque","status":"publish","type":"post","link":"https:\/\/staytv.cr\/index.php\/2026\/11\/12\/estafas-digitales-caen-campana-suave-un-toque\/","title":{"rendered":"Estafas digitales caen un 53,8% en 2026, pero entidades lanzan campa\u00f1a \u00abSuave un toque\u00bb para proteger los aguinaldos."},"content":{"rendered":"<p><span class=\"\">Estafas digitales caen 53,8% en 2026, pero entidades lanzan la campa\u00f1a &#8220;Suave un toque&#8221; para prevenir fraudes antes de fin de a\u00f1o.<\/span><!--more--><\/p>\n<h1>Estafas digitales caen un 53,8% en 2026, pero entidades lanzan campa\u00f1a \u00abSuave un toque\u00bb para blindar fin de a\u00f1o<\/h1>\n<p>Las denuncias por <strong>estafas<\/strong> inform\u00e1ticas a clientes bancarios en Costa Rica registraron una ca\u00edda del <strong>53,8%<\/strong> entre el 1.\u00ba de enero y el 29 de octubre de 2026, al pasar de 16.052 casos en 2025 a <strong>7.405<\/strong> en el mismo per\u00edodo de este a\u00f1o. A pesar de la disminuci\u00f3n, la Asociaci\u00f3n Bancaria Costarricense (ABC) y 20 organizaciones financieras y de seguridad lanzaron la campa\u00f1a de prevenci\u00f3n &#8220;Suave un toque&#8221;, enfocada en ense\u00f1ar a la ciudadan\u00eda a hacer una pausa antes de actuar ante intentos de fraude.<\/p>\n<p><!-- CAJA DE VIDEO + DOFOLLOW (RESPONSIVE) --><\/p>\n<div style=\"margin: 20px 0; width: 100%;\">\n<p><!-- CONTENEDOR VIDEO 16:9 --><\/p>\n<div style=\"position: relative; width: 100%; padding-bottom: 56.25%; height: 0; overflow: hidden; border-radius: 12px;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: 0;\" data-src=\"https:\/\/www.youtube.com\/embed\/zRYx3N081xw?enablejsapi=1\" allowfullscreen=\"allowfullscreen\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><br \/>\n<\/iframe><\/div>\n<p><!-- ENLACE DOFOLLOW (SIN ATRIBUTOS REL) --><\/p>\n<p style=\"margin-top: 12px; font-size: 15px;\"><strong>Recurso externo:<\/strong><br \/>\n<a href=\"https:\/\/youtu.be\/zRYx3N081xw\">Ver video completo en YouTube<\/a><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>La iniciativa cuenta con el respaldo del Organismo de Investigaci\u00f3n Judicial (OIJ), el Ministerio de Seguridad P\u00fablica (MSP) y el Ministerio P\u00fablico (MP). El objetivo es transformar el comportamiento de las personas ante la presi\u00f3n que ejercen los delincuentes, quienes utilizan la urgencia y el miedo para que las v\u00edctimas revelen datos o transfieran dinero sin verificar.<\/p>\n<div style=\"max-width: 780px; margin: 30px auto; padding: 20px; border: 1px solid #cccccc; border-radius: 8px; background: #ffffff; font-family: Arial,sans-serif;\">\n<p style=\"margin: 0 0 6px 0; font-size: 16px; font-weight: bold; color: #1a1a1a;\">Ca\u00edda de denuncias por estafas inform\u00e1ticas<\/p>\n<p style=\"margin: 0 0 18px 0; font-size: 13px; color: #555555;\">Comparativa del 1 de enero al 29 de octubre (2025 vs. 2026)<\/p>\n<div style=\"margin-bottom: 14px;\">\n<div style=\"display: flex; align-items: center; gap: 10px; margin-bottom: 8px;\">\n<p><span style=\"min-width: 150px; font-size: 14px; color: #1a1a1a;\">Denuncias 2025<\/span><\/p>\n<div style=\"flex: 1; background: #e0e0e0; border-radius: 4px; height: 28px; overflow: hidden;\">\n<div style=\"width: 100%; background: #555555; height: 100%;\"><\/div>\n<\/div>\n<p><span style=\"min-width: 80px; font-size: 14px; font-weight: bold; color: #555555; text-align: right;\">16.052<\/span><\/p>\n<\/div>\n<\/div>\n<div style=\"margin-bottom: 14px;\">\n<div style=\"display: flex; align-items: center; gap: 10px;\">\n<p><span style=\"min-width: 150px; font-size: 14px; color: #1a1a1a;\">Denuncias 2026<\/span><\/p>\n<div style=\"flex: 1; background: #e0e0e0; border-radius: 4px; height: 28px; overflow: hidden;\">\n<div style=\"width: 46.1%; background: #8B0000; height: 100%;\"><\/div>\n<\/div>\n<p><span style=\"min-width: 80px; font-size: 14px; font-weight: bold; color: #8b0000; text-align: right;\">7.405<\/span><\/p>\n<\/div>\n<\/div>\n<p style=\"margin: 12px 0 0 0; font-size: 12px; color: #777777;\">Fuente: Organismo de Investigaci\u00f3n Judicial (OIJ), datos recopilados por la ABC, noviembre de 2026.<\/p>\n<\/div>\n<h2>El impacto de las estafas en el pa\u00eds: San Jos\u00e9 a la cabeza<\/h2>\n<p>Los datos del OIJ revelan que el Gran \u00c1rea Metropolitana (GAM) concentra el <strong>81,58%<\/strong> de los casos registrados en 2026. San Jos\u00e9 lidera la lista con <strong>3.004 reportes<\/strong>, seguido por Alajuela con 1.233, Heredia con 1.044 y Cartago con 760.<\/p>\n<div style=\"max-width: 780px; margin: 30px auto; padding: 20px; border: 1px solid #cccccc; border-radius: 8px; background: #ffffff; font-family: Arial,sans-serif;\">\n<p style=\"margin: 0 0 6px 0; font-size: 16px; font-weight: bold; color: #1a1a1a;\">Distribuci\u00f3n de estafas inform\u00e1ticas por provincia<\/p>\n<p style=\"margin: 0 0 18px 0; font-size: 13px; color: #555555;\">Denuncias registradas en 2026<\/p>\n<div style=\"overflow-x: auto;\">\n<table style=\"width: 100%; border-collapse: collapse; font-size: 14px; background: #ffffff;\">\n<thead>\n<tr>\n<th style=\"padding: 10px; text-align: left; border: 1px solid #cccccc; color: #ffffff; background: #8B0000;\">Provincia<\/th>\n<th style=\"padding: 10px; text-align: left; border: 1px solid #cccccc; color: #ffffff; background: #8B0000;\">Casos reportados<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"background: #ffffff;\">\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #ffffff; font-weight: bold;\">San Jos\u00e9<\/td>\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #ffffff;\">3.004<\/td>\n<\/tr>\n<tr style=\"background: #f0f0f0;\">\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #f0f0f0; font-weight: bold;\">Alajuela<\/td>\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #f0f0f0;\">1.233<\/td>\n<\/tr>\n<tr style=\"background: #ffffff;\">\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #ffffff; font-weight: bold;\">Heredia<\/td>\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #ffffff;\">1.044<\/td>\n<\/tr>\n<tr style=\"background: #f0f0f0;\">\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #f0f0f0; font-weight: bold;\">Cartago<\/td>\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #f0f0f0;\">760<\/td>\n<\/tr>\n<tr style=\"background: #ffffff;\">\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #ffffff; font-weight: bold;\">Puntarenas<\/td>\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #ffffff;\">468<\/td>\n<\/tr>\n<tr style=\"background: #f0f0f0;\">\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #f0f0f0; font-weight: bold;\">Lim\u00f3n<\/td>\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #f0f0f0;\">457<\/td>\n<\/tr>\n<tr style=\"background: #ffffff;\">\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #ffffff; font-weight: bold;\">Guanacaste<\/td>\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #ffffff;\">319<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"margin: 12px 0 0 0; font-size: 12px; color: #777777;\">Fuente: Organismo de Investigaci\u00f3n Judicial (OIJ), noviembre de 2026. La mayor incidencia se ubica en personas de 30 a 39 a\u00f1os.<\/p>\n<\/div>\n<p>Aunque la reducci\u00f3n de casos es significativa, las autoridades advierten que no se puede bajar la guardia. Ra\u00fal Rivera, asesor en Ciberseguridad de la ABC, explic\u00f3 que la disminuci\u00f3n puede atribuirse en parte a las mejoras en los sistemas de seguridad y a las campa\u00f1as anteriores, pero subray\u00f3 la necesidad de reforzar los mensajes preventivos de cara al cierre del a\u00f1o.<\/p>\n<p>&#8220;Nos acercamos a fin de a\u00f1o, una \u00e9poca caracterizada por el pago de aguinaldos, un alto volumen de compras y celebraciones, lo que exige extremar precauciones&#8221;, se\u00f1al\u00f3 Rivera.<\/p>\n<h2>La nueva regla de tres pasos contra las estafas<\/h2>\n<p>La campa\u00f1a &#8220;Suave un toque&#8221; propone una respuesta sencilla para sobrevivir a los primeros segundos de presi\u00f3n e impulsividad con los que operan los estafadores al simular alertas de cuenta, ofertas por vencer o p\u00e9rdida de beneficios.<\/p>\n<p>Para contrarrestar estas <strong>estafas<\/strong>, la iniciativa promueve una regla de tres pasos que debe estar en la memoria de los clientes financieros:<\/p>\n<div style=\"max-width: 780px; margin: 30px auto; padding: 20px; border: 1px solid #cccccc; border-radius: 8px; background: #ffffff; font-family: Arial,sans-serif;\">\n<p style=\"margin: 0 0 6px 0; font-size: 16px; font-weight: bold; color: #1a1a1a;\">Los tres pasos de la campa\u00f1a &#8220;Suave un toque&#8221;<\/p>\n<p style=\"margin: 0 0 18px 0; font-size: 13px; color: #555555;\">Protocolo de actuaci\u00f3n ante posibles fraudes<\/p>\n<div style=\"overflow-x: auto;\">\n<table style=\"width: 100%; border-collapse: collapse; font-size: 14px; background: #ffffff;\">\n<thead>\n<tr>\n<th style=\"padding: 10px; text-align: left; border: 1px solid #cccccc; color: #ffffff; background: #8B0000;\">Paso<\/th>\n<th style=\"padding: 10px; text-align: left; border: 1px solid #cccccc; color: #ffffff; background: #8B0000;\">Acci\u00f3n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"background: #ffffff;\">\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #ffffff; font-weight: bold;\">1. Sal\u00ed<\/td>\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #ffffff;\">Interrump\u00ed el enlace, la llamada o el chat que est\u00e1 imponiendo la presi\u00f3n.<\/td>\n<\/tr>\n<tr style=\"background: #f0f0f0;\">\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #f0f0f0; font-weight: bold;\">2. Revis\u00e1<\/td>\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #f0f0f0;\">Busc\u00e1 la informaci\u00f3n por un canal oficial iniciado por vos mismo.<\/td>\n<\/tr>\n<tr style=\"background: #ffffff;\">\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #ffffff; font-weight: bold;\">3. Confirm\u00e1<\/td>\n<td style=\"padding: 8px; border: 1px solid #cccccc; color: #1a1a1a; background: #ffffff;\">Verific\u00e1 antes de compartir datos, hacer clic en enlaces o mover dinero.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"margin: 12px 0 0 0; font-size: 12px; color: #777777;\">Fuente: Asociaci\u00f3n Bancaria Costarricense (ABC), campa\u00f1a &#8220;Suave un toque&#8221;, noviembre de 2026.<\/p>\n<\/div>\n<p>La campa\u00f1a, que tendr\u00e1 una duraci\u00f3n de tres semanas, se difundir\u00e1 en medios tradicionales y digitales, con publicaciones de influencers, correos electr\u00f3nicos y vallas publicitarias. Adem\u00e1s, incluir\u00e1 una activaci\u00f3n interactiva para que las personas pongan en pr\u00e1ctica el uso de la frase &#8220;suave un toque&#8221; frente a una pantalla, enfrentando una situaci\u00f3n de presi\u00f3n simulada.<\/p>\n<h2>Un fen\u00f3meno vinculado al crimen organizado<\/h2>\n<p>Para el OIJ, la fase de prevenci\u00f3n es de vital relevancia para la disminuci\u00f3n del fen\u00f3meno criminal. Sergio Rodr\u00edguez Fern\u00e1ndez, jefe de la Secci\u00f3n de Fraude Inform\u00e1tico del OIJ, destac\u00f3 que la responsabilidad es compartida y que los esfuerzos de monitoreo y tecnolog\u00eda de las entidades financieras han ayudado a complicar el camino de los delincuentes.<\/p>\n<p>&#8220;En esa labor de contenci\u00f3n e investigaci\u00f3n hemos logrado determinar la presencia del crimen organizado, raz\u00f3n por la cual el enfoque judicial que se le est\u00e1 dando a este fen\u00f3meno lo coloca entre las prioridades&#8221;, explic\u00f3 Rodr\u00edguez.<\/p>\n<p>Por su parte, Miguel Ram\u00edrez, fiscal adjunto del Ministerio P\u00fablico, enfatiz\u00f3 que las <strong>estafas<\/strong> inform\u00e1ticas pueden tener consecuencias que van mucho m\u00e1s all\u00e1 de una p\u00e9rdida econ\u00f3mica, comprometiendo los ahorros y las inversiones de las personas.<\/p>\n<p>&#8220;Cuando una v\u00edctima acude a denunciar, el delito ya ocurri\u00f3 y, aunque se investigue y se procure recuperar el dinero, no siempre es posible lograrlo. Los delincuentes utilizan la urgencia, el miedo y la presi\u00f3n para conseguir que las personas tomen decisiones sin verificar&#8221;, manifest\u00f3 Ram\u00edrez. Durante el 2025, el pa\u00eds registr\u00f3 m\u00e1s de 10.000 denuncias por estafa inform\u00e1tica, evidenciando la necesidad de mantener la educaci\u00f3n preventiva como una herramienta clave para la seguridad ciudadana.<\/p>\n<div style=\"max-width: 780px; margin: 30px auto; padding: 20px; border: 1px solid #cccccc; border-radius: 8px; background: #ffffff; font-family: Arial,sans-serif;\">\n<p style=\"margin: 0; font-size: 14px; color: #1a1a1a; line-height: 1.6; text-align: justify;\"><strong>Nota de la redacci\u00f3n:<\/strong> Las opiniones, se\u00f1alamientos, argumentos y datos expuestos en esta nota corresponden exclusivamente a la Asociaci\u00f3n Bancaria Costarricense (ABC), al Organismo de Investigaci\u00f3n Judicial (OIJ), al Ministerio P\u00fablico (MP) y a las entidades participantes, seg\u00fan sus declaraciones y comunicados oficiales de noviembre de 2026. Esta redacci\u00f3n se limita a reportar sus declaraciones y argumentos, sin que ello represente un pronunciamiento editorial de STAY TV.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Estafas digitales caen 53,8% en 2026, pero entidades la 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